As Vice President of Revenue Management for Benchmark Hospitality International, Kim Nugent carries the responsibility of pricing, distribution and revenue management for all of the Benchmark portfolio. Having served in a variety of leadership roles in the travel industry, Kim has 20 plus years experience in revenue management, distribution and ecommerce. Kim has proven that effective revenue management will optimize RevPAR through analyzing and forecasting demand, establishing effective selling and oversell strategies, plus setting optimal market mix, including group, transient and wholesale.
Kim Nugent, 22-year hotel industry veteran, beginning her career in 1987 with Starwood Hotels & Resorts Worldwide, formally Westin Hotels and Resorts, where she earned seven promotions to become the area director of revenue management for two large properties in Southern California, with revenue oversight over three others. Kim then joined Wyndham Hotels and Resorts as the central director of revenue management, responsible for revenue management at 15 hotels and resorts throughout the United States, where her properties showed some of the highest RevPAR gains in the company. Kim next moved to Omni Hotels/Allegiance Hospitality, becoming resort manager of the Hilton Ocean Front Resort. Prior to joining Benchmark, she served as regional director of revenue management for ResortQuest/Gaylord Entertainment, later became the assistant general manager for ResortQuest Hilton Head.