On-the-job-training and career development are among the most important trends in American business today, and providing necessary support to ensure the ongoing development and training of our managers and staff is a core value for Benchmark Hospitality. Benchmark University represents the dedication of upper management to promoting the professional growth of Benchmark personnel.

Founded in 1995, the Benchmark University concept involves the presentation of two college-level courses per year to members of our management team throughout the country. Previous courses have included:

• Hospitality Communication
• Effective Service Leadership
• Train the Trainer
• Service Commitment Leadership
• Business Communication
• Time Management
• Motivation
• Conflict Management

Each year the courses are tailored to the specific management concerns of the staff, as determined through surveys, to ensure that Benchmark University continues to be a meaningful program.